Returns & Exchanges
At Skiwax, we want to ensure you have the best performance on the slopes, which is why we offer a 30-day return window for all unused gear and maintenance products. If you are not completely satisfied with your purchase, we provide a straightforward process for returns and size exchanges.
Initiate Your Request
Log into your account and select the order you wish to return, or contact our customer support team with your order number to receive a Return Authorization (RA) number.
Pack Your Gear
Place the items in their original packaging, ensuring that all labels, wax seals, and protective films are intact and the product is securely cushioned for transit.
Label and Ship
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Inspection and Refund
Once our technicians verify the condition of the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing